Recent Posts

How to fix busted pipes

11/18/2021 (Permalink)

As the cold weather is starting arrive in North Prince William county, you may experience bursting pipes. You may inspect your commercial property on a regular basis, but sometimes bursting pipes still occur. If you experience water damage, as the result of a damaged pipe, time is of the essence. You want to get it fixed quickly so that you can avoid as much damage as possible. Here is a timeline of how that may go.

Expert Location
As soon as you notice there is a problem, you may want to call water mitigation experts to fix the broken pipe. The representative who answers the phone will likely ask you a few questions to determine what kind of problem you have.

• Where is the pipe located?
• How big is the damaged area?
• How long has it been leaking?
• How fast is it leaking?
• Have you turned off the water and power to the area?

Make sure before you call know these answers or we can guide you through it. If you want to be extra prepared for the cold season, contact your Marketing Rep and have them conduct an ERP, that way you know 100% how to turn off your water at your commercial property.


Damage Assessment
Bursting pipes are as critical as they sound. Water is likely spewing in all directions, soaking everything in its path. Once the technicians arrive, they will assess the damage this has caused and be able to devise a plan.

Water Extraction
If your preliminary report over the phone was accurate, it will likely match the professional assessment pretty closely. This means the technicians can get right to the water extraction. They pump the water out to halt its potential to cause secondary damage.

Surface Drying
It's not enough to just remove the standing water. Everything has to be dried, or your building is likely to develop a mold problem. This is particularly probable if the leak has significantly raised the humidity of the area.

All of these things ideally happen within the first 24 hours. Mold can start to grow in as little as a day, so you are probably rushing the clock to get everything dry again. The sooner you call the problem with your bursting pipes in and get the repair process started, the better chance you have of avoiding secondary damage.

If you do experience a pipe bursting, call SERVPRO of North Price William county. 

Common Causes of Fires

11/18/2021 (Permalink)

Here are a few common causes to look out for: 

  • Cooking
    • 48% of all fires are caused by cooking.
    • Remember to turn off source of heat.
    • Have a fire extinguisher on hand.
  • Heating
    • Do not put anything close to the heater.
    • Follow guidelines on how the heater can run.
  • Electrical Fires
    • Make sure fireplaces and lighting are up to code and are safe.
    • Ensure alarms are replaced
  • Smoking
    • Never lay cigarettes, cigars, etc., down and forget about them.
    • Smoke outside to avoid any potential fires related to dropping or forgetting about the item.
  • Candles
    • Never leave a candle unattended.
    • All materials should remain 12 inches away from all candles.

These are just some tips in order to prevent fires. SERVPRO at North Prince William county keeps your safety a priority and we hope you and family values that as well. Other things to have in place is a route for you and your family if there ever was a fire. Also, everyone in your family should know the route and plan in place. IF there is a fire in your home, call SERVPRO of North Prince William county.

What to do after a property fire

11/18/2021 (Permalink)

Have you had a fire in your home?  "Devastating" is an understatement when experiencing the chaos of a fire in your home. Not only is it difficult to deal with the loss, but the clean-up can be, too. If it is a small isolated fire, getting the area cleaned and repaired should be a priority!  The first thing to consider is the ash and smoke damage. These can lead to corrosion, unpleasant odor, and discoloration. Getting ash and smoke cleaned up immediately will prevent any of these from leading to an even larger problem.    Take immediate action by following these steps if you find yourself handling the aftermath of a house fire:  1. Contact your insurance company. 2. Contact your local fire restoration company. 3. Take photographs of the damage. 4. Keep a record of all conversations with your insurance company. 5. Make a list of everything you lost or that was destroyed. 6. Find a place to stay while your restoration company cleans up your property. While a house fire is a difficult experience, it helps to have a game plan in place. So remember these steps for the next time you or someone you know is handling the aftermath of a house fire, and call SERVPRO® of North Prince William county.

Do you have a leaky roof?

11/18/2021 (Permalink)

We have experience flash flooding from excessive rains this year all over North Prince Willam county, actually we just experienced this last night. Due to the flooding, there have been many homes experiencing basement flooding damage. With further inspection, some homeowners have found slab leaks (roof leaks) that were not noticed before the heavy rains. If you find any roof leaks, call SERVPRO® of North Prince Willam county to help extract the water and treat your home to prevent conditions favorable to microbial growth.

We always respond to your call within one hour, begin the water extraction process within four hours, and notify the adjuster within eight hours from the time of your loss. 

Water damage must be handled quickly and properly to prevent severe damage to your home. Calling us as soon as you see the leaks will prevent the problems from worsening. SERVPRO® of North Prince Willam county has you covered!

What causes indoor flooding

11/18/2021 (Permalink)

Water damage usually has one major leading cause: indoor flooding. Some of the most common causes of indoor flooding are: 

  • Leaky or Broken Pipes: The most obvious cause of indoor flooding is leaky or broken water pipes. Pipes can burst from changes in water pressure or even a faulty setup, but regardless of the cause, pipe problems often cause a ton of damage. Leaky pipes are usually a warning sign of more problems to come. Hidden floods caused by broken pipes in your walls can even create the perfect environment for microbial growth.
  • Faulty Washing Machine Hose: The most common problem with watching machines are faulty hoses. A leak in your intake hose can worsen over time and can cause flooding in your home. 
  • Water Heaters: Even a small leak in your water heater can cause major flooding due to its endless flow of water. Make sure to inspect your water heater on a regular basis, keeping up with maintenance to ensure it doesn’t spring a leak.
  • Clogged Sewer or Drain Lines: The flow of water to and from your house can be disrupted when you have clogged sewer or drain lines. Some clogs might be benign, allowing for a slow drain that is merely an inconvenience. But those clogs can get worse over time. The clog can cause your sinks, toilets, and showers to overflow with water, resulting in major damage. This can even include backed-up sewage, causing a hazardous environment for anyone or anything that comes in contact with the affected water. 

If you find flooding inside your home, call us and we will be there to help.

Salvaged Items After a Mold Damage

11/17/2021 (Permalink)

Did you know Mold can grow on more than just your walls?

It can grow on a variety of items, from furniture to walls to wood and flooring. When it comes to mold cleaning, however, you may be surprised about the number of objects that can be salvaged when you know the steps for cleaning them properly.

1. Leather Goods

Leather bags, jackets, and other items may be salvageable if you remove them from the affected area quickly. Because mold tends to spread faster in areas with high humidity, you can perform mold remediation for these items by transferring them to a room that is cool and dry. Once the leather has dried, you can sponge the surface with diluted baby soap to wipe away visible mold. Suede goods may need to be treated by a mold cleanup and restoration company.

2. Clothing

While not all clothing can recover from mold damage, you may be able to salvage some items. An Esporta Machine, which is designed to clean cotton clothing affected by mold, smoke, and other substances, can be effective in removing mold. You may be able to soak some fabrics in diluted vinegar to remove the mold, but this depends on how fragile the fabric is. Your restoration experts may able to advise you about other mold cleaning processes.

3. Paintings

Paintings affected by mold require special treatment. You may want to remove any wooden framing, as mold is attracted by wood fibers. Store the painting flat, away from humidity and sunlight, before contacting a professional artwork restoration company. Avoid bagging or sealing it in any kind of tight container, as this may create humid conditions that could encourage further mold growth. 

What to do...

When you find mold growth on your belongings, you may not know where to begin with mold cleaning. Contacting SERVPRO of Birmingham for removing your items from areas where mold is present. Our team can help you salvage irreplaceable items and proceed with the rest of the cleanup with confidence.

What to do after a fire!

11/1/2021 (Permalink)

Have you had a fire in your home?  "Devastating" is an understatement when experiencing the chaos of a fire in your home. Not only is it difficult to deal with the loss, but the clean-up can be, too. If it is a small isolated fire, getting the area cleaned and repaired should be a priority!  The first thing to consider is the ash and smoke damage. These can lead to corrosion, unpleasant odor, and discoloration. Getting ash and smoke cleaned up immediately will prevent any of these from leading to an even larger problem.    Take immediate action by following these steps if you find yourself handling the aftermath of a house fire:  1. Contact your insurance company. 2. Contact your local fire restoration company. 3. Take photographs of the damage. 4. Keep a record of all conversations with your insurance company. 5. Make a list of everything you lost or that was destroyed. 6. Find a place to stay while your restoration company cleans up your property. While a house fire is a difficult experience, it helps to have a game plan in place. So remember these steps for the next time you or someone you know is handling the aftermath of a house fire, and call SERVPRO® of North Prince William county.

Drywall Water Damage and Mold Growth

11/30/2020 (Permalink)

Don't let black mold happen in your home.

Floods can cause some lasting damage to your walls as well as ruining your carpets, furniture, and personal belongings. Drywall, which can easily collect and trap moisture inside, if you act quickly enough, you can avoid having to deal with black mold. 

Conditions for Mold Growth

Though it may not look that way, mold is alive and it needs food, water, and oxygen to survive. Usually, homes can provide two of these things — oxygen and food. Mold typically feeds on organic matter, such as paper and wood, commonly used for the structural elements of a house. Drywall acts like a sponge so that even 1” of flooding could cause the drywall to become wet up to 4’ from the floor. Also, the paper backing of drywall is a perfect food source full of nutrients for mold.

But of course, when your home is dry, there’s no need to worry. No matter how much organic matter you have in the house, mold won’t start growing without water. But remember — even the smallest excess moisture could spell trouble. That’s why it’s crucial to keep your home dry at all times!

What to Do in Case of Drywall Water Damage

Try as you might to keep your home dry, sometimes things can go wrong. For example, you could experience a flood, or a pipe could suddenly burst in your bathroom, or you could experience a slow leak from your water heater.  Either way, you might find yourself having to deal with serious drywall water damage and potential mold growth.

To prevent black mold growth, the first thing you need to do is dry out the area as quickly as possible. If you have any paintings, furniture, or other décor hanging or leaning on the wall, remove them. The damaged area needs to be exposed to air in order to dry faster.

Unfortunately, you need to take down your wallpaper too. That can be time-consuming, but it’s necessary because moisture could accumulate behind it. For that same reason, you should remove all baseboards and molding — they provide perfect hiding places for mold.

Now that your drywall is completely bare, you may begin the drying process. Open the windows to allow air to circulate or get some fans and dehumidifiers to help. Don’t stop until you are 100% certain that the drywall is fully dry. If you’re not sure how to tell, call SERVPRO of North Prince William County today and we can check for you and give you advice.

Once your walls are dry, you can hang your paintings back and re-apply wallpaper. Of course, make sure that no items you put up are wet. 

In Conclusion

Black mold on drywall can cause serious damage to your home’s structure, but more importantly your health. If you’ve discovered mold growth despite your best efforts to avoid it, give us a call. Sometimes the problem can be too difficult for you to handle alone but easy enough for a professional mold cleaning company. So don’t hesitate — put your health and the health of your family first and call us today!

Biohazard Clean-up & Safety Precautions

11/30/2020 (Permalink)

One of the lesser known types of jobs we face at SERVPRO of North Prince William County are those that pertain to biohazard, Biohazard is defined as a biological substance that poses a threat to the health of living organisms, primarily humans and could include blood and bodily fluid.

Part of the precautions that we take to keep our techs safe, is proper training, and continuing education; we are never done learning how to be even better at our jobs. Another part to how we keep our techs safe is through proper PPE, also known as “Personal Protective Equipment”. One of the important requirements for our techs is to have or acknowledge the need for a Hepatitis B vaccination. For extreme biohazard risk, our techs will apply a suit, gloves, face mask, and then seal it with tape, to ensure full security from biohazard elements.

We at SERVPRO of North Prince William County always ensure the safety of not just out customers, but our employees too!

SERVPRO of North Prince William County is there to clean up after deaths, sickness, sewage, or accidents, so you don’t have to.  Call us today!

'Tis the Season - Fire Safety Tip #1

11/30/2020 (Permalink)

Tip #1 - Preventing Christmas Tree Fire

'Tis the Season to be festive and merry with decorations around the house.  You will most likely find amidst those decorations the glorious Christmas Tree in all its glory!  

According to the NFPA, between 2013-2017, U.S. fire departments responded to an average 160 home fires that started with Christmas trees per year.

Here are a few tips to help prevent a tragedy in your home this year.

  1. Pick a fresh-looking tree

Fresh trees are much less likely to catch fire, according to the American Christmas Tree Association. If purchasing a real Christmas tree, it’s essential to choose a tree with green needles, regardless of the type of tree.

You can also tell a fresh tree from a dry one by handling the foliage.  Signs of a fresh tree include soft and flexible needles that don’t easily fall off.

Fir needles from a fresh tree should crisply snap if you fold them. Experts recommend continuing to test your tree’s needles for freshness throughout its duration in your home.

  1. Keep the tree watered

Constant moisture is key, because a dried-out Christmas tree in a home is a recipe for disaster.

In fact, a parched tree can burn faster than newspaper, according to the NFPA.  

Experts recommend keeping a real tree watered at all times to ensure that it remains consistently moist.

A medium to large Christmas tree can drink up to a gallon of water a day.

  1. Keep tree away from heat

Ensure that the tree is at least 3 feet way from any heat source, including fireplaces, radiators or heat vents, the NFPA recommends.

Experts also recommend that lit candles should NEVER be used to decorate a tree.

  1. Shake the tree

Give your real tree a good shake, experts suggested. If you find that a lot of needles fall to the ground, it’s a sign that the tree isn’t getting enough water, which poses a fire risk.

  1. Check the tree’s lights

Faulty lights can cause a tree to ignite, which is why It’s essential to check the lights you use to decorate the tree.

The NFPA recommends using lights that are listed by a qualified testing laboratory and keeping in mind that some lights are only for indoor or outdoor use.

Examine the lights and keep an eye out for any frayed wires, broken bulbs and any loose connections, he recommended. If you spot signs of damage or wear, the lights should be replaced.

Experts also recommend preventing a short circuit by avoiding overloading extension cords and power sockets with Christmas tree light strands.

  1. Turn off your tree’s lights

Ensure that your lights are always turned off when you’re not around to keep an eye on them, experts suggested.

  1. Get rid of your tree soon after the holidays

We at SERVPRO of North Prince William County wish you a Safe and Happy Holiday!