SERVPRO of North Prince William County Employee Photos

Kevin Smith

Experience:  15 years Industry Experience

Years @ SERVPRO®3 years

IICRC Certifications: WRT; AMRT

Other Certifications: OSHA 10, ABRA, EPA Lead

HobbiesFamily, Flag football, Youth coaching

Kevin is a Project Manager in our Mold/Biohazard division. He brings many years of industry experience and excellent customer service. Kevin has also completed various industry training and certification courses. 

Susan Fulcher

Experience: 16 years industry experience 

Years @ SERVPRO®: 16 years

Certifications: WTR, SERVPRO® ECTP

Hobbies: Restoring cars and spending time with my family.

The best advice I've received in life: "God doesn't give you more than you can handle, you just have to be strong enough to take one step."

Susan is our Fire/Contents division manager, and has completed our vigorous SERVPRO® Employee Certification Training Program.  This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This program also focuses on listening skills and customer service.  In addition, Susan has completed numerous industry related training programs during her career.

Pierce Ziegler

Experience: 7 years Industry Experience

Years @ SERVPRO®:  7 years

Certifications:  OSHA training, SERVPRO® ECTP

Hobbies:  Playing video games and watching movies

Favorite quote:  "I have not failed, I've just found 10,000 ways that don't work." - Thomas Edison

Pierce is a Fire & Contents Project Manager that has completed our rigorous SERVPRO® Employee Certification Training Program.  This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment.  This training program also focuses on listening skills and customer service.  In addition, Pierce has completed numerous industry related training programs during his career.

Mike Murray

Experience: 12 years Industry Experience

Years @ SERVPRO®: 8 years

Certifications: WRT; OCT; SERVPRO® ECTP; ABRA; Lead; OSHA-10

Hobbies: Hunting and fishing

Mike is a Crew Leader in the Mold & Biohazard division that has completed our rigorous SERVPRO® Employee Certification Training Program.  This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment.  This training program also focuses on listening skills and customer service. In addition, Mike has completed numerous industry related training programs during his career.

Dave Bakos

Experience: 14 years Industry Experience

Years @ SERVPRO®: 13 years

Certifications: IICRC Master Restorer, OSHA-10

Hobbies: Poker

Dave is our Billing Manager and former SERVPRO® franchise owner. He brings years of industry experience & knowledge to the company, and holds the distinguished title of “Master Restorer” with the IICRC.

Glenn Denecke

Experience: 5 years Industry Experience

Years @ SERVPRO®5 years

Other Certifications: Forklift Trainer, CDL

Hobbies:  antique autos,Volkswagon car club, hunting, fishing

Best advice I've received: Treat others the way you want to be treated