SERVPRO of North Prince William County Employee Photos

Kevin Smith

Experience:  15 years Industry Experience

Years @ SERVPRO®3 years

IICRC Certifications: WRT; AMRT

Other Certifications: OSHA 10, ABRA, EPA Lead

HobbiesFamily, Flag football, Youth coaching

Kevin is a Project Manager in our Mold/Biohazard division. He brings many years of industry experience and excellent customer service. Kevin has also completed various industry training and certification courses. 

Division Manager female employee

Susan Fulcher

Experience: 16 years industry experience 

Years @ SERVPRO®: 16 years

Certifications: WTR, SERVPRO® ECTP

Hobbies: Restoring cars and spending time with my family.

The best advice I've received in life: "God doesn't give you more than you can handle, you just have to be strong enough to take one step."

Susan is our Fire/Contents division manager, and has completed our vigorous SERVPRO® Employee Certification Training Program.  This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This program also focuses on listening skills and customer service.  In addition, Susan has completed numerous industry related training programs during her career.

Project Manager male employee

Pierce Ziegler

Experience: 7 years Industry Experience

Years @ SERVPRO®:  7 years

Certifications:  OSHA training, SERVPRO® ECTP

Hobbies:  Playing video games and watching movies

Favorite quote:  "I have not failed, I've just found 10,000 ways that don't work." - Thomas Edison

Pierce is a Fire & Contents Project Manager that has completed our rigorous SERVPRO® Employee Certification Training Program.  This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment.  This training program also focuses on listening skills and customer service.  In addition, Pierce has completed numerous industry related training programs during his career.

Crew Leader male employee

Mike Murray

Experience: 12 years Industry Experience

Years @ SERVPRO®: 8 years

Certifications: WRT; OCT; SERVPRO® ECTP; ABRA; Lead; OSHA-10

Hobbies: Hunting and fishing

Mike is a Crew Leader in the Mold & Biohazard division that has completed our rigorous SERVPRO® Employee Certification Training Program.  This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment.  This training program also focuses on listening skills and customer service. In addition, Mike has completed numerous industry related training programs during his career.

Billing Manger male employee

Dave Bakos

Experience: 14 years Industry Experience

Years @ SERVPRO®: 13 years

Certifications: IICRC Master Restorer, OSHA-10

Hobbies: Poker

Dave is our Billing Manager and former SERVPRO® franchise owner. He brings years of industry experience & knowledge to the company, and holds the distinguished title of “Master Restorer” with the IICRC.

male employee with goatee wearing black shirt

Glenn Denecke

Experience: 5 years Industry Experience

Years @ SERVPRO®5 years

Other Certifications: Forklift Trainer, CDL

Hobbies:  antique autos,Volkswagon car club, hunting, fishing

Best advice I've received: Treat others the way you want to be treated